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Subscription Service Terms (Version 1.0 - GH)

Last updated: February 24, 2025

Amatsii provides technology solutions and software for businesses. This document (and the other documents referred to below) sets out the terms by which Amatsii will provide its software solutions and related services to its customers.

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AGREEMENT​

1. AGREEMENT STRUCTURE

1.1 Subscription Service Terms

These Subscription Service Terms ("Customer Terms") are issued by AMASTII LIMITED with address at 56 Nii Afrotse Street, West Legon, Accra - Ghana ("Amatsii").

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1.2 Order Forms

Details of Amatsii products and services, fees and specific subscription terms will be set out in Order Forms issued to the customer organization identified on the Order Form ("Customer").

 

When an Affiliate of Customer signs an Order Form, the Affiliate shall be considered the Customer for purposes of such Order Form and is subject to the terms and conditions of this Agreement.

 

1.3 The Agreement

Each time the Customer signs or otherwise accepts an Order Form, it creates a separate binding agreement ("Agreement"), effective on the Order Start Date ("Effective Date"), comprising:

(a) that Order Form and any attachments to the Order Form; and
(b) these Customer Terms (as in force at the Order Start Date).

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If there is a conflict between these documents, the one higher in the list prevails.

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1.4 Updates to Customer Terms

From time to time, Amatsii may update our Customer Terms. Amatsii will use reasonable efforts to notify Customer of the changes through communications via Customer’s account, email and other means. Continued use of the Services will constitute Customer’s acceptance of such updated terms.

 

If the Customer does not accept the terms set out in this Agreement, the Customer may not use any Services.

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2. DEFINITIONS

Terms defined in Section 1 have the meanings set out there. In addition:

  • Agreement means the Customer Terms and the Order Form for a specific Customer

  • Affiliate in relation to a party, means any entity that directly or indirectly controls, is controlled by, or is under common control with that party from time to time.

  • Order Form means an order form provided by Amatsii that references Customer Terms and describes the software and other fees and service options for Services for a specific Customer

  • Order Start Date means the start date set out in an applicable Order Form

  • Agreement Term means the duration of Service covered by an Order Form, including automatic renewals as specified in the Order Form.

  • Service means Software that is owned, delivered, and managed remotely by Amatsii.

  • Reveknew refers to a proprietary recurring billing and subscription software Service by Amatsii.

  • Software Fee means the fee Customer has agreed to pay Amatsii per billing transaction for use of Reveknew

  • Billing Transaction means a unique billing message which includes a payment link and payment has been successfully processed by a Payment Service Provider.

  • Payment Processing Fee means the fee that Customer has agreed to pay a Payment Service Provider for each successful payment by Customer’s End Users initiated through Reveknew

  • Account means a unique account established by Customer to enable its Authorised Users to access and use Reveknew and its associated Documentation

  • Authorised User means a natural person who is registered by Customer to use Reveknew

  • Account Administrator is an Authorised User who is assigned and expressly authorized by Customer or its agent to manage Customer’s Account

  • Account Owner means the specific Account Administrator whose access supersedes all others

  • Documentation means documents about Reveknew made generally available by Amatsii and may include user guides, specification documents, and other related resources.

  • Data Protection Legislation refers to Data Protection Act 2012, Act 843 in Ghana and other data protection legislation in other jurisdictions which may apply to the use of personal data

  • Customer Data means any content, materials, data and information (including personal data) that Customer or its Authorised Users or End Users enter on Reveknew. Customer Data does not include any component of Reveknew, or material provided by or on behalf of Amatsii

  • End Users refers to clients of Customer who interact with Reveknew

  • Controller, Data Subject, Personal Data, Processing, Processor are as defined in the Data Protection Legislation

  • Confidential Information means information that should reasonably be considered confidential or proprietary given its nature and the circumstances surrounding its disclosure

  • Intellectual Property means creations of the mind, such as inventions, literary and artistic works, designs, symbols, names, software and images used in commerce

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3. CUSTOMER’S USE OF THE SERVICE

3.1. Provision of Service

Subject to the terms and conditions of this Agreement, Amatsii shall make Reveknew available to Customer during the term specified in the applicable Order Form(s) so that Customer may utilize Reveknew, solely for Customer’s business use, all in accordance with this Agreement, the applicable Order Form(s) and the Documentation. Customer agrees that its purchase of Reveknew is neither contingent upon the delivery of any future functionality or features nor dependent upon any oral or written public comments made by Amatsii for future functionality or features.

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Amatsii may offer beta, preview or other pre-release Services (“Beta Versions”). Beta Versions may not have been tested or debugged and are experimental, and any documentation may be in draft form. Amatsii may change or discontinue Beta Versions at any time without notice.

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3.2. Right to Use (Software License Grant)

Subject to the terms of the Agreement, Amatsii grants to Customer a revocable, non-exclusive, non-transferable right during the Agreement Term to: (a) use Reveknew; (b) implement, configure, and through its Account Administrators, permit its Authorised Users to access and use Reveknew; and (c) access and use the Documentation.

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3.3 Use of the Service

Customer shall use Reveknew solely for their own business purposes in accordance with this Agreement and any related Order Form. Customer shall obtain any required authorizations or consents from Authorised Users and End Users for the transmission of Customer Data to Amatsii and other third parties in connection with Reveknew and related processing by such people, including as may be necessary under any data protection legislation.

 
3.4 Restrictions

Customer shall not, and shall not permit their Authorised Users and or others under its control to do the following:

  • Commercially exploit or make Reveknew available to any third party except as expressly contemplated by the Agreement.

  • Modify, adapt, alter, translate or create derivative works of Reveknew or any other Services.

  • Reverse engineer, decompile or disassemble Reveknew (or otherwise attempt to derive its source code or underlying ideas or algorithms).

  • Remove, alter, or obscure any proprietary notices of Amatsii, its licensors or suppliers included in Reveknew.

  • Send or store Malicious Code or infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material or spam;

  • Interfere with or disrupt the integrity or performance of Reveknew

  • Attempt to gain unauthorized access to Reveknew or its related systems or networks

 

3.5. Authorised Users and End Users

2.5.1. Unique Users

An Authorised User must be identified by a unique email address, and two or more people may not use Reveknew as the same Authorised User. Likewise, an End User must be identified by a unique mobile phone number, and two or more people may not use Reveknew as the same End User.

 

2.5.2. Account Owner and Account Administrator(s)

Customer will appoint one of its Authorised Users as an Account Owner, with authority to manage the Customer's Account Administrator access.

 

Acccount Administrators will be responsible for configuring administration settings, assign access and use authorisations, request different or additional services and perform other actions as may be made available from time to time. Customer may change its Account Administrators at any time through its Account but cannot change its Account Owner.

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3.6. Changes to Service

Amatsii may upgrade, maintain, tune, backup, amend, add or remove features, redesign, improve or otherwise modify Reveknew from time to time. Amatsii will not do this in a way that would intentionally cause Authorised Users to lose access to Customer Data or fundamentally decrease the usefulness of Reveknew.

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3.7. Support for Products

3.7.1. Minimum Operation Requirements

Customer must comply with the minimum system requirements below and any specific requirements in the Documentation. Amatsii may update these by giving Customer reasonable notice.

 

  • Latest version of Google Chrome or Microsoft Edge or Mozilla Firefox (preferred)

  • Minimum broadband connectivity of 10Mbps

  • Reveknew access URLs must be excluded from antivirus program and internet/proxy filters

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3.7.2. Software Maintenance and Client Support Services

Amatsii will provide support in the form of Software Maintenance and Client Support Services following the Reveknew Support Notice.
 

3.8. Receiving Money.

As part of your use of Reveknew, you may receive payments for the sale of goods and services from End Users, provided you accept Amatsii does not guarantee that the issue of a payment request through Reveknew will result in you receiving money and that Amatsii’s liability, is as described under Section 10 of these Customer Terms and any relevant clauses of the Agreement.

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3.9. Suspension of Service for Critical Cause

Amatsii reserves the right to suspend the Service provided to the Customer if:

  • Customer is delinquent on any undisputed (in good faith) late payment obligations for more than thirty (30) days following written notice of such late payment.

  • Amatsii reasonably believes that suspension of the Service is necessary to comply with the law or requests of governmental entities.

  • Amatsii reasonably determines that Customer’s use of the Service in violation of this Agreement poses any security or vulnerability risk to Amatsii or the Service.

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Amatsii will endeavor to give advance notice of the suspension, to the extent it is able. Amatsii will restore access to the Service as soon as the underlying cause is mitigated.

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4. FEES & PAYMENT

4.1. Fees

Customer shall pay all fees specified in any Order Forms hereunder (the “Fees”), which will be made up of two components, both billed as a percentage of each Billing Transaction:

  • Software Fee (Rate set by Amatsii)

  • Payment Processing Fee (Rate set by a designated Payment Service Provider)

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The percentage rate for each fee component shall be as specified in a signed Order Form and these rates may change, based on billing transactions and/or payment volumes or other factors.

 

4.2. Payment Terms

4.2.1. Default payment terms (Pay-as-you-go)

Payment of Fees for the use of Reveknew will be on a Pay-as-you-go basis with Fees directly deductible for each billing transaction at the time of payment processing, with both Software Fees and Payment Processing Fees collected by the designated Payment Service Provider.

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4.2.2. Special Contract payment terms

If Amatsii and Customer mutually agree to Special Contract payment terms, Software Fees may be billed based on prepaid or postpaid usage using an agreed measurable metric and invoicing and/or payment terms shall be as set forth in an Order Form governing that Agreement Term.

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Payment Processing fees will continue to be directly deducted during payment processing at the rate set by the Payment Service Provider in the Order Form for the Agreement Term.

 

4.3. Minimum Billing Transaction Volumes for Fees

For any consecutive three-month period, if Customer fails to meet minimum thresholds for Billing Transaction Volumes as specified in an Order Form, Amatsii reserves the right to change the Payment Terms for Customer.

The new Payment Terms will be communicated to Customer in writing at least 30 days prior to the change taking effect.

 

4.4. Taxes

Reveknew Fees are generally tax-exclusive. The Customer is responsible for determining and paying all sales, use, and value-added taxes associated with its use of Reveknew, but excluding any taxes based on Amatsii's gross receipts or net income.

 

If Amatsii has an obligation to pay or collect taxes for which Customer is responsible under this Agreement, the fee shall be invoiced to and paid by Customer, unless Customer provides Amatsii with a valid tax exemption certificate authorized by the appropriate taxing authority.

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5. CUSTOMER DATA & DATA SECURITY

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5.1 Customer Data.

5.1.1. Accuracy, Quality and Legality of Customer Data
Customer is responsible for the accuracy, quality and legality of the Customer Data (including personal data) as input into Reveknew or otherwise supplied or used by Customer and its Authorised Users, including how the Customer acquired the personal information.

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5.1.2. Right to Process Customer Data
Customer grants to Amatsii the non-exclusive right to access and process Customer Data (including personal data): (a) for the sole purpose of providing the Service; and verifying that Customer and Authorised Users are complying with this Agreement; and (b) as otherwise set out in this Agreement.

 

5.2 Data Protection.

Both parties shall, during the Term of this Agreement, comply with all Data Protection Legislation and will only disclose to the other party, Personal Data relating to a Data Subject for the purposes anticipated by this Agreement (but that each party shall not be obligated to disclose the Personal Data relating to a Data Subject to the other party where they are restricted from doing so).

 

The Data Processing Addendum to this Agreement governs the parties' data protection roles and responsibilities.

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5.3. Use of Aggregate Data.

Customer agrees that Amatsii may collect, use, and disclose quantitative data derived from the use of the Service for its business purposes, including industry analysis, benchmarking, analytics, and marketing. All such data will be in aggregate and deidentified form only and must not identify Customer, its Authorised Users, Customer Data, or any third parties utilising Reveknew (unless explicit written consent has been sought and given by all such parties).

 

5.4. Data Security

5.4.1 Safeguards

Amatsii shall maintain appropriate administrative, physical, and technical safeguards to protect the security and integrity of the Service and the Customer Data as described in the applicable Amatsii Documentation.

 

5.4.2. Business Continuity/Disaster Recovery

During the term of this Agreement, Amatsii will maintain and comply with its then-current Business Continuity and Disaster Recovery Plans. Amatsii will test such plans at least annually. Upon written request, Amatsii will provide (i) a copy of the table of contents to such plan, and (ii) a summary of its annual testing results.

 

5.4.3. Data Retention and Destruction

Upon Customer’s written request, as between Amatsii and Customer, Amatsii will delete the Customer Data contained within the Service. Amatsii will retain automated backup copies and log files generated by Reveknew that may contain Customer Data in accordance with Amatsii’s data retention policy or for regulatory compliance.

 

5.5 Data Breaches.

5.5.1 Service and Customer Data Hosting
Amastii warrants that in developing Reveknew, it uses industry standard security technologies, as it is able and that it will only run the Service and host Customer Data in adequate data protection jurisdictions with providers with adequate organisational security and data protection policies. Upon Customer's request, Amatsii will give the Customer details of its current hosting provider(s) and links to their security procedures.

 

Amatsii is not liable to the Customer for a breach of security by the outsourced hosting provider (unless another breach of this Agreement by Amatsii has caused the security breach).

 

5.5.2. Crisis Response
Amatsii will maintain a response and crisis communication program that is reasonably designed to detect, contain, respond and recover from a Data Breach.

 

If Amatsii becomes aware of a Data Breach, Amatsii will:
(a) take steps to minimize the Data Breach

(b) take appropriate measures to secure the Personal Information and prevent a recurrence
(c) provide reasonable information to Customer about remediation efforts and applicable notifications (d) to the extent available to Amatsii, provide Customer with reasonable details of the Data Breach, including, description of the Personal Information subject to the Data Breach; and
(e) take appropriate steps to remediate the root cause(s) of a Data Breach and give Customer a summary of the results of the investigation and any remediation efforts taken by Amatsii.

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6. CONFIDENTIALITY

6.1 Obligations.

Where one party (Recipient) has access to Confidential Information of the other party (Discloser), Recipient must (during and after the Term):

 

  • hold the Discloser's Confidential Information in strict confidence, and apply at least the standard of care used by the Recipient in protecting its own Confidential Information, but not less than a reasonable standard of care

  • not disclose such Confidential Information to any third party, except as permitted under this Agreement;

  • not use any Confidential Information of the Discloser except as reasonably required to exercise its rights or perform its obligations under this Agreement.

  • immediately notify Discloser of any potential, suspected or actual unauthorised use, copying or disclosure of its Confidential Information; and

  • cause its employees, subcontractors, agents and Affiliates to abide by these obligations.

 

6.2 Permitted use.

Notwithstanding clause 6.1, Recipient may use or disclose the Confidential Information to the extent necessary to comply with any law or the requirements of a regulatory body (including a stock exchange), or to obtain professional legal or accounting advice, or for use in legal proceedings regarding this Agreement.

 

6.3 Exceptions.

Clause 6.1 does not apply to Confidential Information which Recipient can prove by written evidence: (a) is in or becomes part of the public domain other than through breach of an obligation of confidence; (b) was known to Recipient at the time of disclosure, unless such knowledge arose through breach of an obligation of confidence; (c) was independently developed by Recipient; or (d) is acquired from a third party who was entitled to disclose it.

 

7. PROPRIETARY RIGHTS

7.1. Service and Software Ownership

Subject to the limited rights expressly granted hereunder, Amatsii reserves all rights, title, and interest in and to the Service (and any enhancements, modifications, or derivative works thereof, or other software development performed by Amatsii), including all related intellectual property rights. No rights are granted to Customer hereunder other than as expressly set forth herein.

 

 7.2. Feedback and Suggestions

Amatsii shall have a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into Reveknew any suggestions, enhancement requests, recommendations or other feedback provided by Customer or its Users relating to use of Reveknew.

 

8. WARRANTIES & DISCLAIMERS

8.1. Warranties

Each Party represents that it has the legal power to enter into this Agreement. Amatsii warrants that it will provide Reveknew in a manner consistent with industry standards applicable to the provision thereof, and will provide the Support Service and any professional services in a good, professional and workmanlike manner consistent with applicable industry standards.

 

8.2. Harmful Code

Amatsii warrants that it will use commercially reasonable efforts, using industry-standard practices, to ensure that Reveknew, in the form provided to Customer, does not contain Malicious Code.

 

9. INDEMNIFICATION

9.1 Indemnification by Amatsii

Subject to the terms of the Agreement, Amatsii will defend at its own expense any action against Customer brought by a third party alleging that Reveknew, as delivered, infringe any patents issued as of the Effective Date or any copyrights or misappropriate any trade secrets, in each case, of a third party, and Amatsii will indemnify and hold Customer harmless against those costs and damages finally awarded against Customer in any such action that are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such action.

 

The foregoing obligations are conditioned on Customer’s compliance with the Indemnification Conditions (defined below). If Reveknew becomes, or in Amatsii’s opinion is likely to become, the subject of an infringement claim, Amatsii may, at its option and expense, either: (i) procure for Customer the right to continue using Reveknew; (ii) replace or modify Reveknew so that they become non-infringing; or (iii) terminate the subscription and refund Customer any unused, prepaid fees covering the remainder of the subscription term after the date of termination.

 

Notwithstanding the foregoing, Amatsii will have no obligation or liability under this Section 9.1 or otherwise with respect to any infringement claim based upon: (a) any use of Reveknew not in accordance with this Agreement; (b) any use of Reveknew in combination with products, equipment, software, or data not supplied or approved in writing by Amatsii if such infringement would have been avoided but for the combination with other products, equipment, software or data; or (c) any modification of Reveknew by any person other than Amatsii. THIS SECTION 9.1 STATES AMATSII’S ENTIRE LIABILITY AND THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CLAIMS OF INFRINGEMENT.

 

 9.2 Indemnification by Customer

Subject to the terms of this Agreement, Customer will defend at its own expense any action against Amatsii brought by a third party (including any User) (i) alleging that Amatsii’s possession or use of the Customer Data violates or misappropriates the rights of, or has otherwise harmed, a third party, or (ii) concerning a User’s use of the Service (provided it is not due to Amatsii’s breach of this Agreement), and Customer will indemnify and hold Amatsii harmless against those costs and damages finally awarded against Amatsii in any such action that are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such action. The foregoing obligations are conditioned on Amatsii’s compliance with the Indemnification Conditions (defined below).

 

9.3 Indemnification Conditions

“Indemnification Conditions” means the following conditions, which a Party must comply with to be entitled to the defense and indemnification obligations of the other Party under this Agreement. The indemnified Party must (i) notify the indemnifying Party promptly in writing of such claim or allegation, setting forth in reasonable detail the facts and circumstances surrounding the claim; (ii) give the indemnifying Party sole control of the defense thereof and any related settlement negotiations, including not making any admission of liability or take any other action that limits the ability of the indemnifying Party to defend the claim; and (iii) cooperating and, at the indemnifying Party’s request and expense, assisting in such defense.

 

10. LIMITATION OF LIABILITY

10.1 Limitation of Liability

NEITHER PARTY’S CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY) SHALL EXCEED THE TOTAL AMOUNT OF FEES PAID BY CUSTOMER HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT.

 

10.2 Exclusion of Consequential and Related Damages

IN NO EVENT SHALL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR (i) ERROR OR INTERRUPTION OF USE, LOSS OR INACCURACY OR CORRUPTION OF DATA, (ii) COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES, RIGHTS, OR TECHNOLOGY (iii) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR (iv) LOSS OF REVENUES AND LOSS OF PROFITS, HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

10.3 Limitations

The disclaimers and limitations on liabilities contained in Clauses 10.1 and 10.2 shall not apply to the obligations set forth in Section 9 (Indemnification) or a breach of Section 3 (Customer’s Use of Service) or Section 6 (Confidentiality) of this Agreement.

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11. Term & Termination

11.1 Term of Agreement

This Agreement commences on the Effective Date and continues for as long as the subscription term set forth in any related Order Form (and any subsequent Order Forms) or as otherwise agreed to by Amatsii in writing, unless earlier terminated as set forth herein.

 

11.2 Termination for Cause

Either Party may terminate this Agreement for cause: (i) upon thirty (30) days written notice of a material breach of this Agreement by the other Party if such breach remains uncured at the expiration of such period; or (ii) if the other Party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.

Notwithstanding the above, Customer may terminate this Agreement by closing their Reveknew Account.

 

11.3 Effects of Termination

Upon expiration or termination of this Agreement, all rights to use Reveknew (including all licensed rights for the Service) granted in this Agreement will immediately cease to exist and Customer must promptly discontinue all use of Reveknew.

 

Upon a Party’s written request, the other Party will erase, delete or destroy all copies of Confidential Information of the other Party whether or not modified or merged into other materials, and certify in writing to the other Party that such Party has fully complied with these requirements.

 

A Party may retain archived copies of Confidential Information or copies that are incapable of being destroyed because it would be unduly burdensome or cost prohibitive, provided that all such copies remain subject to the restrictions herein for so long as they are retained.

 

11.4 Outstanding Fees

Termination shall not relieve Customer of the obligation to pay any fees accrued or payable to Amatsii prior to the effective date of termination. Upon any termination for cause by Customer, Amatsii shall refund Customer any unused, prepaid fees covering the remainder of the subscription term after the date of termination.

 

If this Agreement is terminated by Amatsii for cause, Customer shall remain responsible for any payments set forth on any outstanding Order Forms, regardless of whether such amounts have been invoiced or are payable at the time of such termination.

 

11.5 Surviving Provisions

Any provisions that are by their nature intended to survive termination of this Agreement will continue to survive following termination.

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12. General Provisions

12.1 Relationship of the Parties

The Parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the Parties. Neither Party will have the power to bind the other or incur obligations on the other Party’s behalf without the other Party’s prior written consent.

 

12.2 No Third-Party Beneficiaries

There are no third-party beneficiaries to this Agreement.

 

12.3. Waiver and Cumulative Remedies

Failure by either Party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision of this Agreement. Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a Party at law or in equity.

 

12.4. Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be unenforceable the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement shall remain in force and effect.

 

12.5. Third-Party Services

Reveknew may be used by Customer to interface with certain third-party services and applications (“Third-Party Services”). Amatsii makes no warranty regarding the operation or functionality of such Third-Party Services. Amatsii does not guarantee that Reveknews will interoperate with any Third-party Service, and Amatsii’s support obligations shall not extend to any Third-Party Services.

 

12.6. Open-Source Software

Amatsii may incorporate free or open-source material in Reveknew. Amatsii is responsible for ensuring that the licence terms of any such free or open-source material do not conflict with the licence for Reveknew,or otherwise prevent Customer from using Reveknew properly.

 

12.7. Assignment

Neither Party may assign or transfer, by operation of law or otherwise, any of its rights under this Agreement (including its licenses with respect to the Service) to any third party without the other Party’s prior written consent, which consent shall not be unreasonably withheld.

 

12.8. Marketing and Publicity

The Customer grants a non-exclusive, royalty-free, non-transferable licence during the Agreement Term for Amatsii to display the Customer’s logo on the Reveknew website and marketing materials.

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12.9. Force Majeure

Neither Party will be liable for any failure in performance due to circumstances beyond such Party’s reasonable control, including without limitation, acts of God; acts of government; flood; fire; earthquakes; civil unrest; acts of terror, strikes or other labor problems (other than those involving such Party’s employees), computer, telecommunications, Internet service provider or hosting facility failures or delays involving hardware, software or power systems not within such Party’s possession or reasonable control, and denial of service attacks. For the avoidance of doubt, a force majeure event shall not include (a) financial distress, (b) changes in the market prices or conditions, or (c) a Party's financial inability to perform its obligations hereunder.

 

13.10 Controlling Law

The validity, construction and performance of this Agreement shall be governed by the laws of the Republic of Ghana.

 

13.11 Notices

Any notices under this Agreement shall have legal effect only if it is in writing and addressed to a Party as specified in the Order Form (or to such other address or such other person that such addressee Party may designate from time to time per this clause).

 

Notices sent in accordance with this clause will be deemed effectively given: (a) when received, if delivered by hand, with signed confirmation of receipt; (b) when received if sent by a nationally recognized courier, signature required; (c) when sent, if by email, (in each case, with confirmation of transmission), if sent during the addressee's normal business hours, and on the next Business Day, if sent after the addressee's normal business hours.

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Contacts

You can reach out to us about these Customer Terms at info@reveknew.app

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